MEET OUR TEAM
Robert Tidwell, Owner
Robert Tidwell is an experienced IT professional with over 25 years in the industry. In 2024, he and his wife, Sherri, founded Crested Healthcare Solutions LLC to pursue their shared vision of helping medical practices streamline their billing and credentialing services. Robert's deep passion for IT security has become a cornerstone of the business, ensuring clients' sensitive healthcare data is protected while their administrative processes run smoothly. His expertise not only strengthens Crested Healthcare Solutions' service offerings but also builds trust and confidence among the practices they serve. Outside of work, Robert enjoys playing his guitars, unwinding with his Xbox, and spending time pursuing creative and recreational outlets.
robert@crestedhealthcaresolutions.com
robert@crestedhealthcaresolutions.com
Sherri Bowyer-Tidwell, Billing Operations Director / Owner
Sherri Tidwell brings over 30 years of experience in the medical billing and credentialing industry. Her career began in healthcare administration, where she quickly developed a passion for helping clinics improve efficiency and streamline revenue. Committed to advancing her knowledge and leadership skills,
Sherri earned her B.S. in Organizational Management from John Brown University and went on to her M.A. in Leadership and Management from Webster University. This combination of hands-on industry experience and formal education gives her unique perspective in guiding practices toward financial and operational success.
In 2024, Sherri and her husband Robert, co-founded Crested Healthcare Solutions LLC to pursue their shared vision of providing billing and credentialing services to healthcare practices. Together, they combine Sherri's expertise in revenue cycle management with Robert's IT security background to deliver solutions that are both efficient and secure.
Sherri and Robert married in 2015 and enjoy a blended family of three grown children and one grandson. Outside of work, Sherri loves reading, cooking, and playing pickleball.
Sherri earned her B.S. in Organizational Management from John Brown University and went on to her M.A. in Leadership and Management from Webster University. This combination of hands-on industry experience and formal education gives her unique perspective in guiding practices toward financial and operational success.
In 2024, Sherri and her husband Robert, co-founded Crested Healthcare Solutions LLC to pursue their shared vision of providing billing and credentialing services to healthcare practices. Together, they combine Sherri's expertise in revenue cycle management with Robert's IT security background to deliver solutions that are both efficient and secure.
Sherri and Robert married in 2015 and enjoy a blended family of three grown children and one grandson. Outside of work, Sherri loves reading, cooking, and playing pickleball.
sherri@crestedhealthcaresolutions.com
sherri@crestedhealthcaresolutions.com
Jessica, Billing and Credentialing Team Lead
Jessica, is a Medical Billing Specialist here at Crested Healthcare Solutions. She's been working in the medical field for about nine years, wearing a few different hats along the way before finding her passion in billing.
She thrives on the problem-solving aspect that comes with what she does, and is a intergral proud to be a part of a team that helps others and keeps things running smoothly behind the scenes. Outside of work she is married to her college sweetheart, and together they are raising two beautiful girls. The three of them keep her busy, but in her downtime she enjoys a good book, making memories with her family, or indulging in a good tv show or movie.
She thrives on the problem-solving aspect that comes with what she does, and is a intergral proud to be a part of a team that helps others and keeps things running smoothly behind the scenes. Outside of work she is married to her college sweetheart, and together they are raising two beautiful girls. The three of them keep her busy, but in her downtime she enjoys a good book, making memories with her family, or indulging in a good tv show or movie.
jessica@crestedhealthcaresolutions.com
jessica@crestedhealthcaresolutions.com
Melody, Credentialing Coordinator
As a dedicated professional with over 20 years of experience in customer service, management, and organizational development, Melody is passionate about driving results and ensuring operational efficiency. Her career has spanned diverse roles, including her current position as a Credentialing Coordinator, where attention to detail, communication, and process optimization are key.
Outside of work, she is a proud mother of three and grandmother of three, and she brings the same level of dedication to her family life as she. does to her professional endeavors. Her love for organization and results fuels her drive to create systems that improve both workplace efficiency and client satisfaction.
She is committed to leveraging her expertise in leadership, team management, and program development to make a meaningful impact wherever she is.
melody@crestedhealthcaresolutions.com
melody@crestedhealthcaresolutions.com
Clarissa, Medical Billing Specialist
I’ve worked in the medical field since 2000, beginning my career as a receptionist before discovering my true passion — medical billing. Through hands-on training, I developed a deep understanding of the billing process and found that my favorite part is follow-up work — digging into the details, solving problems, and uncovering the root of any issue like a detective.
In 2023, I returned to college to earn my certification in medical billing, further strengthening my skills and commitment to this field.
Outside of work, I’m married to my high school sweetheart, and we have two grown children and three beautiful grandchildren who are the light of my life. In my spare time, I love riding our Harley, spending time with family and friends, and relaxing with a good book.
clarissa@crestedhealthcaresolutions.com
clarissa@crestedhealthcaresolutions.com